In this Agreement the following terms shall have the following meanings:
"Account": means collectively the personal information, Payment Information and credentials used by Users to access Paid Content and / or any communications System on the Website;
"Content": means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Website;
"Facilities": means collectively any online facilities, tools, services or information that Chiltern Music Therapy makes available through the Website either now or in the future;
"Services": means the services available to you through this Website, specifically use of the Chiltern Music Therapy proprietary e-learning platform;
"Payment Information": means any details required for the purchase of Services from this Website. This includes, but is not limited to, credit / debit card numbers, bank account numbers and sort codes;
"Premises": Means Our place(s) of business located at [ADDRESS];
"System": means any online communications infrastructure that Chiltern Music Therapy makes available through the Website either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;
"User" / "Users": means any third party that accesses the Website and is not employed by Chiltern Music Therapy Ltd and acting in the course of their employment;
"Website": means the website that you are currently using (chiltern.learnworlds.com) and any sub-domains of this site (e.g. subdomain.yourschool.com) unless expressly excluded by their own terms and conditions; and
"We/Us/Our": means Chiltern Music Therapy, a company incorporated in [COUNTRY] with Company registration Number [123456] , located at [Address].
Persons under the age of 18 should use this Website only with the supervision of an Adult. Payment Information must be provided by or with the permission of an Adult.
These Terms and Conditions also apply to customers procuring Services in the course of business.
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4.1 Subject to the exceptions in Clause 5 of these Terms and Conditions, all Content included on the Website, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of Chiltern Music Therapy, our affiliates or other relevant third parties. By continuing to use the Website you acknowledge that such material is protected by applicable [COUNTRY] and International intellectual property and other laws.
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4.2 Subject to Clause 6 you may not reproduce, copy, distribute, store or in any other fashion re-use material from the Website unless otherwise indicated on the Website or unless given Our express written permission to do so.
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5.1 Unless otherwise expressly indicated, all Intellectual Property rights including, but not limited to, Copyright and Trademarks, in product images and descriptions belong to the manufacturers or distributors of such products as may be applicable.
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5.2 Subject to Clause 6 you may not reproduce, copy, distribute, store or in any other fashion re-use such material unless otherwise indicated on the Website or unless given express written permission to do so by the relevant manufacturer or supplier.
Material from the Website may be re-used without written permission where any of the exceptions detailed in Chapter III of the Copyright Designs and Patents Act 1988 apply.
This Website may contain links to other sites. Unless expressly stated, these sites are not under the control of Chiltern Music Therapy or that of Our affiliates. We assume no responsibility for the content of such websites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.
Those wishing to place a link to this Website on other sites may do so only to the home page of the site chiltern.learnworlds.com without Our prior permission. Deep linking (i.e. links to specific pages within the site) requires Our express written permission. To find out more please contact Us by email at training@chilternmusictherapy.co.uk or call us in the following number: your_number.
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9.1 When using any System on the Website you should do so in accordance with the following rules. Failure to comply with these rules may result in your Account being suspended or closed:
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9.1.1 You must not use obscene or vulgar language;
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9.1.2 You must not submit Content that is unlawful or otherwise objectionable. This includes, but is not limited to, Content that is abusive, threatening, harassing, defamatory, ageist, sexist or racist;
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9.1.3 You must not submit Content that is intended to promote or incite violence;
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9.1.4 It is advised that submissions are made using the English language as We may be unable to respond to enquiries submitted in any other languages;
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9.1.5 The means by which you identify yourself must not violate these Terms and Conditions or any applicable laws;
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9.1.6 You must not impersonate other people, particularly employees and representatives of Chiltern Music Therapy or Our affiliates; and
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9.1.7 You must not use Our System for unauthorised mass-communication such as "spam" or "junk mail".
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9.2 You acknowledge that Chiltern Music Therapy reserves the right to monitor any and all communications made to Us or using Our System.
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9.3 You acknowledge that Chiltern Music Therapy may retain copies of any and all communications made to Us or using Our System.
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9.4 You acknowledge that any information you send to Us through Our System may be modified by Us in any way and you hereby waive your moral right to be identified as the author of such information. Any restrictions you may wish to place upon Our use of such information must be communicated to Us in advance and We reserve the right to reject such terms and associated information.
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10.1 To access certain courses and resources on this Website, you will need to create an account. You agree that:
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10.1.1 all information you provide is accurate and kept up to date;
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10.1.2 you have permission to use any payment information you supply (if applicable).
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10.1.3 you will keep this information accurate and up-to-date. Your creation of an Account is further affirmation of your representation and warranty.
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10.2 You are responsible for keeping your account login details secure and must not share them with others. We are not liable for any loss or damage resulting from your account details being shared.
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10.3 If you believe your account has been accessed without your permission, please contact us immediately at training@chilternmusictherapy.co.uk. We will suspend the account to prevent further unauthorised use.
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10.4 Usernames and other account details must not be offensive or misleading. We reserve the right to suspend or delete accounts that breach these Terms.
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11.1 Either Chiltern Music Therapy or you may terminate your account at any time. If you wish to close your account, please contact us at training@chilternmusictherapy.co.uk.
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11.2 If We terminate your account, we will normally notify you by email and explain the reason, although We reserve the right to terminate without notice in serious cases (e.g. misuse of the site or breach of these Terms).
- 11.3 If We terminate your account, any pending orders or payments will be cancelled and you will no longer have access to any courses or resources associated with the account.
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12.1 We make every effort to ensure that the descriptions of our courses and resources on the Website are accurate. Minor variations may occur, but this will not affect the overall quality of the content provided.
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12.2 All courses and resources are subject to availability. In the unlikely event that a course or resource becomes unavailable after purchase, we will notify you and arrange a refund where payment has already been made.
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12.3 All prices shown on the Website are correct at the time of going online. We reserve the right to change prices and alter or remove any special offers from time to time as necessary.
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12.4 If the price of a course or resource changes after you have placed an order but before payment is taken, the price in place at the time of your order will apply.
- 13.1 When you purchase or register for a course or resource (including free resources), you will receive an order confirmation email. Access to the content will be granted immediately after purchase/registration.
- 13.2 Your order confirmation will include details of the course or resource purchased, the price paid (if applicable), and instructions for accessing the content.
- 13.3 If, for any reason, We are unable to provide access to the course or resource you have ordered, we will inform you as soon as possible and issue a full refund where payment has already been made.
- 13.4 All courses and resources are delivered digitally. No physical products will be supplied.
- 13.5 Chiltern Music Therapy will provide the Services with reasonable skill and care, in line with best industry practice.
- 13.6 If the content provided does not match your order or you experience difficulties accessing it, please contact us immediately so We can resolve the issue.
We want you to be satisfied with the courses and resources you order from
Chiltern Music Therapy. If you need to speak to us about your order, please contact us at
training@chilternmusictherapy.co.uk.-
14.1 Because our courses and resources are delivered digitally, you acknowledge that you will lose your statutory right to cancel once you have accessed or downloaded the content. This is in line with UK and EU consumer law relating to digital products.
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14.2 If you experience technical problems accessing your course or resource, please contact us at training@chilternmusictherapy.co.uk and we will provide support to ensure you can access the content.
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14.3 If you purchase a course or resource by mistake and have not accessed or started it, please contact us as soon as possible to discuss a refund. Refunds, where agreed, will be issued within 14 calendar days.
Use of the Website is also governed by Our Privacy Policy (chiltern.learnworlds.com/privacy) which is incorporated into these Terms and Conditions by this reference. To view the Privacy Policy, please click on the link above.
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16.1 All personal information that We may collect (including, but not limited to, your name and address) will be collected, used and held in accordance with the provisions of the Data Protection Act 1998 and your rights under that Act.
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16.2 We may use your personal information to:
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16.2.1 Provide Our Services to you;
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16.2.2 Process your payment for the Services; and
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16.2.3 Inform you of new products and services available from Us. You may request that We stop sending you this information at any time.
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16.3 In certain circumstances (if, for example, you wish to purchase Services on credit), and with your consent, We may pass your personal information on to credit reference agencies. These agencies are also bound by the Data Protection Act 1998 and should use and hold your personal information accordingly.
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16.4 We will not pass on your personal information to any other third parties without first obtaining your express permission.
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17.1 We make no warranty or representation that the Website will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure and that all information provided will be accurate. We make no guarantee of any specific results from the use of our Service or Services.
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17.2 No part of this Website is intended to constitute advice and the Content of this Website should not be relied upon when making any decisions or taking any action of any kind.
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17.3 No part of this Website is intended to constitute a contractual offer capable of acceptance.
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17.4 Whilst We use reasonable endeavours to ensure that the Website is secure and free of errors, viruses and other malware, you are strongly advised to take responsibility for your own internet security, that of your personal details and your computers.
We reserve the right to change the Website, its Content or these Terms and Conditions at any time. You will be bound by any changes to the Terms and Conditions from the first time you use the Website following the changes. If We are required to make any changes to these Terms and Conditions by law, these changes will apply automatically to any orders currently pending in addition to any orders placed by you in the future.
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19.1 The Website is provided “as is” and on an “as available” basis. Chiltern Music Therapy uses industry best practices to provide a high uptime, including a fault-tolerant architecture hosted in cloud servers. We give no warranty that the Website or Facilities will be free of defects and / or faults and we do not provide any kind of refund for outages. We provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality.
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19.2 We accept no liability for any disruption or non-availability of the Website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.
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20.1 To the maximum extent permitted by law, We accept no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the Website or any information contained therein. You should be aware that you use the Website and its Content at your own risk.
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20.2 Nothing in these Terms and Conditions excludes or restricts .
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20.3 Nothing in these Terms and Conditions excludes or restricts Chiltern Music Therapy's liability for any direct or indirect loss or damage arising out of the incorrect provision of Services or out of reliance on incorrect information included on the Website.
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20.4 In the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these Terms and Conditions and shall not affect the validity and enforceability of the remaining Terms and Conditions. This term shall apply only within jurisdictions where a particular term is illegal.
In the event that any party to these Terms and Conditions fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.
In the event of any conflict between these Terms and Conditions and any prior versions thereof, the provisions of these Terms and Conditions shall prevail unless it is expressly stated otherwise.
Nothing in these Terms and Conditions shall confer any rights upon any third party. The agreement created by these Terms and Conditions is between you and Chiltern Music Therapy.
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24.1 All notices or communications should be sent to us by email at training@chilternmusictherapy.co.uk. We will normally consider emails received on the day they are sent, provided this is a business day. Emails sent on a weekend or public holiday will be treated as received on the next business day.
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24.2 We may from time to time, if you opt to receive it, send you information about Our products and/or services. If you do not wish to receive such information, please click on the ‘Unsubscribe’ link in any email which you receive from Us.
These Terms and Conditions and the relationship between you and Chiltern Music Therapy shall be governed by and construed in accordance with the Law of England and Wales and Chiltern Music Therapy and you agree to submit to the exclusive jurisdiction of [COUNTRY].
